We Scaled Zesty Paws Total Sales By 90% In Their First 6 Months With Us
The Overview
Zesty Paws came to us at a pivotal point. They were running paid ads, but their account structure, objectives, and attribution setup were holding them back. Campaigns were fragmented, results were inconsistent, and their media efficiency had taken a hit. The product had clear demand, but their ad strategy wasn’t aligned with how people actually buy and the numbers reflected that.
In our first six months together, we overhauled their performance marketing from the ground up. This wasn’t just about adding more spend, it was about fixing the foundations.
By consolidating the ad account, correcting campaign objectives, and cleaning up attribution, we unlocked immediate improvements in ROAS and media efficiency. From there, we layered in new winning creatives, some produced internally, others in partnership ads which are key right now, and this laid the groundwork for sustainable growth.
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The Graphs Don't Lie...
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The Strategy
Account Consolidation + Structural Overhaul
We restructured the Meta ad account with precision.
- Consolidating fragmented campaigns
- Aligning campaign objectives to actual buying behaviours
- Fixing attribution across the funnel
As soon as this was in place, stability returned. Spend was flowing efficiently, and media performance rebounded quickly.
Creative That Converts
Creative was a big unlock. We tested and scaled a mix of in-house ads and partnership-style assets, with several clear winners that held performance over time. These assets became core drivers of acquisition, improving engagement and conversion while keeping costs down.
Growth Without Sacrificing Efficiency
As growth picked up, we maintained a tight grip on core efficiency metrics. We kept spend lean in early phases to re-test foundational pieces, then scaled gradually, only when performance held. Media Efficiency Ratio (MER), ROAS and conversion rates all trended in the right direction throughout the six-month period.
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The Success
The results speak for themselves:
- Paid media ROAS improved by 20% over the period
- Overall sales climbed consistently month over month
- Marketing Efficiency Ratio (MER) reached sustainable levels and held steady
- Order volume and AOV both increased
- The brand now sees strong returning customer rates and over 5% conversion rate sitewide
- Net-new winning creatives were unlocked and are now core to the ad account
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Most importantly, the brand now has a well-structured, data-led paid media engine it can rely on and the performance foundations to scale from.

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